Remote Support

SchoolCare offers convenient remote technical support to help resolve issues quickly without requiring an on-site visit. Our support team can diagnose problems, provide guidance, and resolve many issues remotely using secure connection technology.

1. Call Our Support Line

Contact us on 0333 3581333 to report your issue and confirm you need remote assistance.

2. Request Remote Access

Our support team will guide you through establishing a secure remote connection to your system.

3. Click GoToAssist Link

Follow the secure GoToAssist link provided by our technician to enable remote connection.

Support Rates: Remote support is included for contract customers. For non-contract customers, remote support is available at £45 plus VAT per incident.

Support Contact Details

SchoolCare Ltd
Innovation House
Technology Park
Bristol BS16 1AB
United Kingdom

Support Hotline: 0333 3581333
Email: support@schoolcare.co.uk

Need remote support? Call 0333 3581333 now to connect with our technical team.